Last updated: 7 April 2026
We want you to love your TinyTonkey products. ❤️
1. Returns Eligibility
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect
- A return request is raised within 48 hours of delivery
2. Non-Returnable Items
The following items are not eligible for return:
- Used or worn products
- Innerwear, socks, or hygiene-related items
- Products damaged due to misuse or improper handling
3. Return Process
To initiate a return, please email us with the following details:
- Order ID
- Description of the issue
- Unboxing video or photos (mandatory for damaged or defective claims)
Email: Saket@tinytonkey.com
4. Refunds
- Approved refunds will be processed within 5–7 business days
- The refund will be credited to the original payment method
5. Replacement
- If the product is available, we may offer a replacement instead of a refund
6. Cancellation
Orders can be cancelled within 12 hours of placing the order