Refund Policy

Last updated: 7 April 2026


We want you to love your TinyTonkey products. ❤️

1. Returns Eligibility

We accept returns only under the following conditions:

  • The product is damaged, defective, or incorrect
  • A return request is raised within 48 hours of delivery

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or worn products
  • Innerwear, socks, or hygiene-related items
  • Products damaged due to misuse or improper handling

3. Return Process

To initiate a return, please email us with the following details:

  • Order ID
  • Description of the issue
  • Unboxing video or photos (mandatory for damaged or defective claims)

Email:  Saket@tinytonkey.com

4. Refunds

  • Approved refunds will be processed within 5–7 business days
  • The refund will be credited to the original payment method

5. Replacement

  • If the product is available, we may offer a replacement instead of a refund

6. Cancellation
Orders can be cancelled within 12 hours of placing the order